Frequently Asked Questions

ORDERS & SHIPPING

Do you offer free shipping?

Yes! We offer free shipping on all orders, no minimum required. 👑

How long does shipping take?

Orders are delivered within 5–10 business days. You'll receive a tracking number via email once your order ships so you can follow it every step of the way.

Do you ship internationally?

We currently ship within the United States. Stay tuned for international shipping updates!

RETURNS & EXCHANGES

What is your return policy?

We want you to love your ScrubLuxe scrubs! If you're not completely satisfied, we accept returns on unworn items in their original condition within 30 days of delivery.

How do exchanges work?

We do not process direct exchanges. To get a different size or color, simply return your unworn item and place a new order for the style you'd like.

What items are eligible for return?

Items must be unworn and in the same condition as received. Items that have been worn, washed, or altered cannot be returned.

How do I start a return?

Contact us at stclairp887@gmail.com with your order number and reason for return and we'll guide you through the process.

SIZING

How do your scrubs fit?

Our scrubs are true to size! We recommend ordering your usual size. Check our size guide for exact measurements if you're between sizes.

What sizes do you carry?

We carry a full range of sizes to fit every body. Visit our size guide for detailed measurements.

CARE INSTRUCTIONS

How do I care for my ScrubLuxe scrubs?

For best results, machine wash cold with like colors and tumble dry low. Avoid bleach and high heat to keep your scrubs looking fresh and vibrant shift after shift. (We recommend checking the care label on your specific scrubs for detailed instructions.)

PRODUCT & BRAND

What makes ScrubLuxe different?

ScrubLuxe was created for healthcare professionals who believe you shouldn't have to choose between comfort and style. Our scrubs are designed to look and feel luxurious — because you deserve to feel amazing on every shift. 👑

How do I contact ScrubLuxe?

You can reach us at stclairp887@gmail.com. We're happy to help!